Frequently Asked Questions

Get answers to common questions about Virtual Consultation Only.

Before your appointment, gather clear, well-lit photos, inspiration images, and a list of questions and medical history. Note medications, recent treatments, and any skin sensitivities. Ensure a quiet space with reliable internet and device camera for a smooth one-on-one consultation.

Virtual consultations allow thorough visual assessment using photos and live video, enabling tailored recommendations based on skin type and features. Certain tactile evaluations or pigment tests require in-studio visits, and your artist will advise if an in-person appointment is necessary.

A typical Virtual Consultation Only lasts 20–30 minutes, depending on complexity of goals and questions. Expect a focused review of photos, discussion of techniques and pricing, and clear next steps, including scheduling in-studio services if desired.

Yes — please send high-resolution, well-lit photos from multiple angles before the consultation. Include close-ups with minimal makeup and any inspiration images. This helps your artist accurately evaluate features and propose the most suitable techniques during the virtual session.

Your artist will provide service recommendations and a preliminary price range during the virtual consultation. Final pricing may vary after in-person assessment due to skin condition or additional work. The consultation does not typically include treatment fees or permanent booking unless you decide to schedule.

Consultation fees are generally non-refundable but may be transferable or applied toward your treatment when canceled with sufficient notice. Specific terms vary by appointment; please review our booking policy or contact Vixen Beauty by Aurora directly to discuss rescheduling or exception requests.